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Return and Refund Policy

Certainly, here are crucial details you should consider in Foxly’s Return and refund policy:

Refund Policy

Thank you for choosing Foxly as your custom URL shortener service. We strive to provide the best possible service to our customers. This Refund Policy outlines the terms and conditions under which refunds will be provided.

Eligibility for Refunds

  1. Service Activation Delay:
    • If you have purchased the Foxly service and it has not been activated in your account within two (2) working days from the date of purchase, you are eligible for a full refund. In such cases, please contact our support team at info@foxlyme.com with your purchase details.

Non-Refundable Situations

  1. Service Activation:
    • Once the Foxly service has been activated in your account, refunds are not available.
  2. Usage of Service:
    • Refunds will not be issued based on non-usage of the service after it has been activated. Once the service is active, it is considered fully delivered and utilized, regardless of the extent of use by the customer.

General Refund Terms

  1. Refund Requests:

    • To request a refund, you must contact our support team at info@foxlyme.com within two (2) days of your purchase. Please provide your purchase details and the reason for the refund request.

  2. Processing Refunds:

    • Approved refunds will be processed within ten (10) working days of approval. Refunds will be issued to the original payment method used during purchase.

  3. Service Issues:

    • If you experience any issues with the service, we encourage you to contact our support team immediately. Our team will work diligently to resolve any problems you may encounter.

  4. Changes to Refund Policy:

    • Foxly reserves the right to modify this Refund Policy at any time. Any changes will be posted on our website, and it is your responsibility to review the Refund Policy periodically.

By purchasing the Foxly service, you acknowledge that you have read, understood, and agreed to this Refund Policy.

If you have any questions or need further assistance, please do not hesitate to contact our support team.

Thank you for choosing Foxly.

Contact Information:

Foxly Support Team
Email: info@foxlyme.com
Website: https://foxlyme.com